Norse Care Reception Revamp

The Norse Care reception revamp at Lydia Eva Court.

Norse Care, a distinguished provider of compassionate and high-quality care.

The care provider sought to enhance the reception area of their modern residential care facility, Lydia Eva Court, located in Gorleston, Norfolk. This project aimed to transform the entrance into a welcoming and functional space that would serve as a focal point for visitors while providing an efficient workspace for administrative staff.

The challenge was to create a design that not only complemented the contemporary aesthetic of the building but also addressed the practical needs of a busy care home environment. iQ Workspace was tasked with providing a solution that balanced aesthetics, functionality, and durability within a limited space and budget.

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Services Used

Office Space Planning

Workspace Design

Furniture Installation

The brief

  • The aim of the project was to design and install a welcoming reception area for Lydia Eva Court, a dementia care home.
  • Furniture had to match the modern architecture and provide accessible comfort.
  • A practical, ergonomic workspace for staff was essential, with adequate storage.
  • Healthcare-grade, durable materials were required to allow for frequent cleaning.
  • The furniture’s design and finishes needed to complement the existing interior.
  • A cohesive, visually appealing entrance was desired, reflecting Norse Care’s standards.
  • Photorealistic visuals were required for stakeholder approval.

The challenges

  • Limited space demanded a functional, aesthetic design.
  • Fitting a full reception into the small area was challenging.
  • Balancing practical needs with a welcoming look was crucial.
  • Durable, cleanable surfaces had to be stylish.
  • The design had to serve visitors, staff, and residents.
  • Accessibility and comfort for all were essential.
  • The project required a cost-effective, non-bespoke solution within budget.

The results

iQ Workspace successfully installed the Narbutas Tera desk, fitting the space and meeting requirements.

  • Durable, cleanable laminates provided a stylish finish matching the decor.
  • The desk improved staff workspace and created a welcoming visitor area.
  • Photorealistic visuals accurately showed the design, ensuring client approval.
  • Norse Care were satisfied, noting improved functionality and value.
  • The new desk transformed the foyer into a professional and welcoming space.

Products used in this project

TERA Office Reception Desks
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Throughout the process we were guided by what felt like a real business partner, not just a supplier. This kind of service is second to none, especially in the current Covid-crisis circumstances.

Our business is all about helping companies to improve their customer experience, to do this we needed to improve our employee experience in the office. iQ Workspace was recommended and Bob went out of his way to be sure his solution was going to work best for us. It was all fitted as planned and has improved the office atmosphere, an essential investment in customer experience. Thank you all.

iQ workspace has been my go-to provider for office furniture and accessories since the beginning. They are professional, industrious, supportive and responsive in ways that no other supplier has been. The team are proactive and efficient, providing an insight into the latest developments and solutions and this ability has proved a boon during the recent pandemic with timely and purposeful recommendations for making the best use of our accommodation. I would not and do not hesitate to recommend them whenever asked and look forward to a great future relationship with total confidence.

I have worked with iQ Workspace since they began, on a number of projects of varying sizes and complexities. Each project has been a complete success and iQ Workspace have worked with us to meet our ever-changing timescales and demands. I thoroughly enjoy working with the team who are all lovely, from the back office right through to the gentleman delivering and constructing the items of furniture on the installation. The team have a wealth of knowledge about their products. There is a wide selection of equipment and furniture to choose from in multiple colours and fabric options which are fantastic quality. I highly recommend them.

Operations Manager, Research Facility
Director, Gift Packaging Supplier
Estates & Facilities Manager, NHS
Transition Programme Manager, NHS

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