NHS Examination Rooms Installation

Streamlining emergency care with innovative examination pods.

The National Health Service (NHS) are focused on meeting the health and care needs of people across Norfolk, Suffolk, Cambridgeshire and Essex.

In the fast-paced environment of emergency healthcare, efficiency and patient flow are paramount. Faced with increasing waiting times, the National Health Service (NHS) in Norfolk sought a rapid and effective solution to triage patients more efficiently.

iQ Workspace was entrusted with the design and installation of two bespoke GP examination rooms within a busy emergency department corridor. This project demanded a unique approach, balancing the urgent need for increased capacity with the stringent requirements of NHS hygiene standards, patient privacy, and future flexibility.

Discover how iQ Workspace overcame these challenges, delivering a cost-effective, high-quality solution that significantly improved patient flow and reduced waiting times.

 

Services Used

Office Space Planning

Furniture Installation

The brief

  • The NHS aimed to reduce waiting times in its emergency department by creating dedicated GP examination rooms within a wide corridor at the entrance.
  • These rooms were intended to triage patients who might not require full emergency care, thus improving patient flow.
  • iQ Workspace was tasked with designing and installing two fully operational doctor’s surgery rooms located between the triage area and the main Emergency Department.

Key requirements included

  • Full cleanability for hygiene standards.
  • Complete privacy for patient consultations.
  • Provision of all necessary medical services, including electrical power, lighting, ventilation, and handwashing facilities.

The challenges

Ensuring patient privacy and delivering essential medical services within a busy corridor required careful consideration of several key challenges.

  • The project required quick turnaround to minimize disruption to the busy emergency department.
  • The installation had to fit within an existing corridor, demanding precise measurements and efficient space utilisation.
  • Meeting stringent NHS hygiene standards required careful selection of materials and finishes.
  • Integrating complex medical services including electrical, plumbing for handwashing, and ventilation into a modular pod structure posed a technical challenge.
  • Ensuring patient privacy in a busy corridor required effective soundproofing and visual barriers.
  • The NHS needed a solution that could be relocated or repurposed in the future, meaning the pods could not be permanently fixed to the building structure.

The results

iQ Workspace successfully installed two freestanding, bespoke Frem pods as fully equipped GP examination rooms. These pods offered flexibility for future relocation, ensured patient privacy with opaque-filmed glass walls, and provided energy-efficient environmental control via PIR-operated systems.

Integrated electrical points supported medical equipment, and a privacy curtain enhanced patient modesty.

Completed on time with minimal disruption, the project effectively reduced waiting times, improved patient flow, and met all NHS hygiene and functional standards, delivering a cost-effective and high-quality solution.

Products used in this project

Nova Office Bench Desks

Bob Acoustic Meeting Pods

Z2 Office Reception Desks
“

Throughout the process we were guided by what felt like a real business partner, not just a supplier. This kind of service is second to none, especially in the current Covid-crisis circumstances.”

Our business is all about helping companies to improve their customer experience, to do this we needed to improve our employee experience in the office. iQ Workspace was recommended and Bob went out of his way to be sure his solution was going to work best for us. It was all fitted as planned and has improved the office atmosphere, an essential investment in customer experience. Thank you all.

iQ workspace has been my go-to provider for office furniture and accessories since the beginning. They are professional, industrious, supportive and responsive in ways that no other supplier has been. The team are proactive and efficient, providing an insight into the latest developments and solutions and this ability has proved a boon during the recent pandemic with timely and purposeful recommendations for making the best use of our accommodation. I would not and do not hesitate to recommend them whenever asked and look forward to a great future relationship with total confidence.

I have worked with iQ Workspace since they began, on a number of projects of varying sizes and complexities. Each project has been a complete success and iQ Workspace have worked with us to meet our ever-changing timescales and demands. I thoroughly enjoy working with the team who are all lovely, from the back office right through to the gentleman delivering and constructing the items of furniture on the installation. The team have a wealth of knowledge about their products. There is a wide selection of equipment and furniture to choose from in multiple colours and fabric options which are fantastic quality. I highly recommend them.

Operations Manager, Research Facility
Director, Gift Packaging Supplier
Estates & Facilities Manager, NHS
Transition Programme Manager, NHS

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